How do I confirm my reservation?

      • If you have payed with PayPal then you are all set and your reservation is confirmed. If you have chose to pay “Locally”, your reservation is confirmed only after we receive the required payment via wire transfer. You have 5 days from the time of making the reservation to complete the payment. The bank details for the transfer are provided in the confirmation email you receive upon booking.

What is the cancellation policy for the apartments?

      • For stays between September 16th and May 31st, you can cancel up to 7 days before arrival for a full refund. For stays between June 1st and September 15th, the cancellation window is 30 days before arrival. Cancellations made outside these windows are not eligible for a refund.

Can I pay for my reservation in methods other than a wire transfer?

      • Currently, all payments must be made via wire transfer or through PayPal. Other payment methods are not accepted.

Where should I send the money?

Please send the money using the following bank details:

      • Bank name: Raiffeisenbank Hrvatska
        IBAN number: HR7624840081135267387
        SWIFT address: RZBHHR2XXXX
        Bank account number (domestic transfer): 2484008-1135267387

Is the pricing for the rental period negotiable?

      • The pricing for each rental period is fixed and non-negotiable. It is clearly stated during the booking process and is firm once the reservation is confirmed.

What personal details are required at check-in?

      • At check-in, you will be required to provide personal information such as your ID, name, and permanent address. This is a legal requirement and ensures compliance with local laws and regulations.

What happens if I cause damage to the property during my stay?

      • Guests are responsible for any damage caused to the property during their stay. Additional charges may apply to cover the cost of repairs or replacements.

Are my personal items insured during my stay?

    • The management is not responsible for the loss or damage of personal items during your stay. Guests are advised to take care of their belongings and consider personal insurance if necessary.

These FAQs are designed to address common inquiries and provide clarity on our policies and procedures. If you have any further questions, please feel free to contact us.